At ji18, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on the ji18 platform in the Philippines.
Last Updated: January 1, 2026ji18 ("ji18," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the ji18 online casino platform at https://ji18.net (the "Platform"). This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
This Privacy Policy applies to all personal data collected, processed, stored, and shared by ji18 in connection with your use of the Platform, including our website, mobile application, customer support channels, and any other services we provide. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
By registering an account on ji18 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.
ji18 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
ji18 collects your personal data through the following means:
ji18 processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and verification data |
| Age and identity verification (KYC) | ID documents, date of birth, selfie |
| Processing deposits and withdrawals | Financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, transaction history |
| Fraud detection and prevention | Technical data, financial data, gaming data |
| Responsible gaming monitoring | Gaming data, behavioural data |
| Customer support | Identity, contact, and communications data |
| Platform improvement and analytics | Technical and behavioural data (anonymised where possible) |
| Marketing and promotions (with consent) | Contact data, gaming preferences |
| Legal and regulatory compliance | All categories as required |
Under the Data Privacy Act of 2012, ji18 processes your personal data on the following legal bases:
ji18 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third parties with whom ji18 shares personal data are contractually required to handle your data securely, use it only for the specified purpose, and comply with applicable Philippine data privacy laws.
ji18 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
When personal data is no longer required, ji18 will securely delete or anonymise it in accordance with our internal data disposal procedures.
ji18 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ji18 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
While ji18 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your ji18 account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
ji18 uses cookies and similar tracking technologies to operate the Platform, improve your experience, and analyse usage patterns. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ji18 Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji18:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. ji18 will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines.
The ji18 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling laws. ji18 does not knowingly collect personal data from individuals under the age of 21. All accounts are subject to mandatory age and identity verification before full access to the Platform is granted.
If ji18 discovers that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the associated personal data, and return any deposited funds in accordance with our Terms & Conditions. If you believe a minor has registered on the ji18 Platform, please contact us immediately at the details provided in Section 14.
ji18 primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or international game software developers.
Where such transfers occur, ji18 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under the Data Privacy Act of 2012. ji18 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or a lawful basis for doing so.
ji18 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how ji18 protects your personal data. Your continued use of the ji18 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ji18, please contact our Data Protection Officer (DPO):
Data Protection Officer — ji18
Email: [email protected]
General Support: [email protected]
Platform: https://ji18.net
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available on the NPC's official website.
For responsible gaming concerns, please visit our Responsible Gaming page. For general platform rules, please refer to our Terms & Conditions.
Six core commitments that keep your personal data safe on the ji18 platform.
Every piece of data you send to ji18 is protected by SSL/TLS encryption. Your financial details, ID documents, and account credentials are encrypted both in transit and at rest — the same standard used by major Philippine banks.
ji18 verifies every player's identity before allowing withdrawals. This protects you and the platform from fraud and ensures that only legitimate, age-verified Filipino players aged 21 and above can access real-money games.
ji18 will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process payments, and comply with Philippine regulatory requirements — nothing more.
Under the Data Privacy Act of 2012, you have the right to access, correct, delete, and port your personal data. Submit a request to our DPO at any time and ji18 will respond within 15 business days as required by the NPC.
ji18 only uses cookies that are necessary for the platform to function or that you have explicitly consented to. We clearly explain what each cookie does and give you control over non-essential tracking through your browser settings.
If a data breach occurs that puts your information at risk, ji18 will notify both you and the National Privacy Commission within the timeframes required by Philippine law. We take our notification obligations seriously and will never hide a breach.
ji18 is built on trust. With your privacy protected under the Data Privacy Act of 2012 and our own rigorous security standards, you can focus on what matters — enjoying the best online casino games in the Philippines. Register today and play with confidence.
21+ only. Please gamble responsibly. ji18 is committed to protecting your privacy and your play.